In 2014, the FDA posted 396 food recalls which cost companies billions of dollars – a list you don’t want to be on. Customers use quality as a measure when evaluating their purchases. Learn how managing specifications and non-conformances can be used to improve product quality, customer relationships and sales. Integrated quality management can also reduce scrap, shrinkage and spoilage while providing the consistency and compliance that are key for HAACP, SQF, and BRC programs. This session sponsored by Liberty Grove Software.